SupportCandy Webhooks

SupportCandy Webhooks is an add-on that sends outbound HTTP requests to external URLs when ticket events occur in SupportCandy, enabling real-time notifications and workflow automation.

Version3.0.6
Last UpdatedSeptember 28, 2026
TypeWordPress Plugin
LicenseGPL v2 or later
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100% GPL · Original files · Unlimited sites

  • Original, unmodified files — delivered exactly as distributed by the developer
  • GPL licensed — use it on unlimited websites, personal or client
  • Free updates — new versions appear here as soon as they are released
  • Verified downloads — every file is integrity-checked (SHA-256) before release

Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.

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Description

SupportCandy Webhooks is an add-on for the SupportCandy helpdesk plugin. It dispatches HTTP requests to specified URLs whenever predefined ticket events happen, such as new tickets, status changes, or agent assignments. This lets you connect SupportCandy with other tools and services for real-time updates.

Key Features

  • Outbound HTTP requests – The add-on sends HTTP requests to URLs you specify whenever chosen ticket events occur.
  • Multiple ticket triggers – You can trigger webhooks for events including new tickets, status changes, agent assignments, closures, replies, and private notes.
  • Real-time notifications – Webhooks deliver notifications as events happen, keeping you informed during critical support moments.
  • Customizable alerts – You can tailor the webhook settings to match your specific notification needs and workflows.

Who Is It For

This add-on is for businesses and teams that use SupportCandy for customer support and want to automate ticket-related notifications. It suits organizations in e-commerce, SaaS, and other industries that need to keep their team or external tools updated in real time.