Refund Policy
Last updated: September 27, 2026
All products sold on ThemeForWP, including single themes and plugins and VIP membership plans, are digital goods. They are delivered instantly: download access is available in your account as soon as your payment is confirmed.
No refunds after delivery
Because digital files cannot be returned once they have been delivered, all sales are final and we do not offer refunds once an order has been delivered. This includes, but is not limited to:
- changing your mind or buying a product by mistake;
- a product not meeting your expectations or not suiting your project;
- compatibility problems with your website, hosting, other themes or plugins;
- features that depend on the original developer’s servers, license keys or official support;
- not using your VIP membership or its daily download allowance;
- the release timing of product updates.
Please read the product description and our Terms of Service before you buy. If you have questions, contact us before purchasing.
The only exception: the product cannot be downloaded
If a product you purchased cannot be downloaded, for example the download link does not work or the file is missing, contact us at [email protected] within 7 days of purchase with your order number and the product name. We will first try to fix the problem and provide a working download. If we cannot provide a working download, we will refund the price of that product.
Approved refunds are issued to the original payment method through PayPal, usually within 5 to 10 business days. Once a refund is issued, the download access and any VIP membership linked to that order are cancelled.
Chargebacks
If you have a problem with an order, please contact us first so we can help. Opening a PayPal dispute or chargeback without contacting us may result in your account being suspended.
Contact
Email: [email protected] · Contact form