SupportCandy Workflows
$4.99 Free for Members
SupportCandy Workflows is an add-on for the SupportCandy helpdesk plugin that automates ticket handling through triggers, conditions, and actions.
| Version | 3.1.2 |
|---|---|
| Last Updated | September 28, 2026 |
| Type | WordPress Plugin |
| License | GPL v2 or later |
| Live Demo | View demo → |
100% GPL · Original files · Unlimited sites
- Original, unmodified files — delivered exactly as distributed by the developer
- GPL licensed — use it on unlimited websites, personal or client
- Free updates — new versions appear here as soon as they are released
- Verified downloads — every file is integrity-checked (SHA-256) before release
Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.
Secure checkout with PayPal · GPL licensed · Instant download
Description
SupportCandy Workflows is a WordPress plugin that extends the SupportCandy helpdesk with automated ticket handling. It lets teams define rules built from triggers, conditions, and actions so routine support tasks run without manual effort. Workflows can also be started by agents on demand.
Key Features
- Automatic Workflows – Workflows run on their own when a system event such as a new ticket or a status change occurs and your conditions are met.
- Ticket Assignment – Workflows can route tickets to the right agents as part of an automated rule.
- Replies and Notes – A workflow can add a reply to the customer or a private note on the ticket.
- Status Updates – Ticket statuses can be changed automatically when a workflow's conditions are satisfied.
- Custom Conditions – You decide which conditions must be met before a workflow's actions are carried out.
Who Is It For
This add-on is for helpdesk teams already using the SupportCandy plugin, especially those handling large numbers of tickets who want routine support tasks carried out consistently without manual work.
