Fluent Support: Customer Support Plugin for WordPress

A WordPress plugin that brings a helpdesk ticket system, live chat, knowledge base, and customer portal into your dashboard so you can handle support requests in one place.

Version2.4.0
Last UpdatedSeptember 15, 2026
TypeWordPress Plugin
LicenseGPL v2 or later
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100% GPL · Original files · Unlimited sites

  • Original, unmodified files — delivered exactly as distributed by the developer
  • GPL licensed — use it on unlimited websites, personal or client
  • Free updates — new versions appear here as soon as they are released
  • Verified downloads — every file is integrity-checked (SHA-256) before release

Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.

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Description

Fluent Support is a WordPress plugin for running customer support from inside your site's dashboard. It provides a helpdesk ticket system, live chat, a knowledge base, and a customer portal. Support requests are managed directly within WordPress rather than in a separate tool.

Key Features

  • Helpdesk ticket system – Incoming support questions are tracked as tickets you can work through from your dashboard.
  • Live chat – Visitors can talk with your support team in real time through live chat.
  • Knowledge base – You can publish a knowledge base so customers can find answers on their own.
  • Customer portal – A customer portal gives the people you support a place to view and follow their requests.
  • Manage inside WordPress – Support requests are handled directly within your WordPress dashboard instead of a separate system.

Who Is It For

This plugin suits WordPress site owners, small businesses, and support teams who want to answer customer questions without leaving their WordPress dashboard. It fits stores, service sites, and any site that needs tickets, chat, and self-service help pages in one place.