SupportCandy Gravity Forms

SupportCandy Gravity Forms lets you build custom ticket forms in Gravity Forms and turn each submission into a SupportCandy ticket. It requires the Gravity Forms plugin.

Version3.1.7
Last UpdatedSeptember 27, 2026
File Size89.5 KB
TypeWordPress Plugin
LicenseGPL v2 or later
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100% GPL · Original files · Unlimited sites

  • Original, unmodified files — delivered exactly as distributed by the developer
  • GPL licensed — use it on unlimited websites, personal or client
  • Free updates — new versions appear here as soon as they are released
  • Verified downloads — every file is integrity-checked (SHA-256) before release

Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.

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Description

SupportCandy Gravity Forms is a WordPress plugin that connects Gravity Forms with the SupportCandy ticketing system. You create forms in Gravity Forms, map their fields to SupportCandy fields, and every submission becomes a new ticket. It requires the Gravity Forms plugin to work.

Key Features

  • Multiple Ticket Forms – You can set up more than one ticket form, which the ticketing system does not allow on its own.
  • Field Mapping – Each Gravity Forms field can be matched to a SupportCandy field so the submitted values land in the right place on the ticket.
  • Automatic Ticket Creation – When a customer submits a form, a new ticket is generated automatically using the mapped field values.
  • Frontend Form Placement – Forms can be placed on frontend pages of your site so visitors can reach them.

Who Is It For

This plugin is for WordPress site owners and support teams that already use Gravity Forms and want form submissions to become SupportCandy tickets. It suits businesses handling many inquiries, such as sales questions, technical support requests, and customer feedback, in one ticketing workflow.