SupportCandy FAQ Integrations
$4.99 Free for Members
An add-on that connects popular WordPress FAQ plugins with the SupportCandy helpdesk, letting support agents reach FAQ content while they answer tickets.
| Version | 3.1.0 |
|---|---|
| Last Updated | September 27, 2026 |
| File Size | 58.1 KB |
| Type | WordPress Plugin |
| License | GPL v2 or later |
| Live Demo | View demo → |
100% GPL · Original files · Unlimited sites
- Original, unmodified files — delivered exactly as distributed by the developer
- GPL licensed — use it on unlimited websites, personal or client
- Free updates — new versions appear here as soon as they are released
- Verified downloads — every file is integrity-checked (SHA-256) before release
Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.
Secure checkout with PayPal · GPL licensed · Instant download
Description
This add-on links FAQ plugins for WordPress with the SupportCandy support plugin. Support agents can browse existing FAQ entries inside SupportCandy instead of switching between plugins. They can then place FAQ links or full FAQ content into their ticket replies.
Key Features
- FAQ Plugin Integrations – It connects FAQ plugins such as Ultimate FAQ and Arconix FAQ with the SupportCandy helpdesk.
- Browse FAQs In SupportCandy – Agents can look through existing FAQ content directly inside the SupportCandy interface.
- Insert FAQ Content – FAQ links or the full FAQ text can be placed into ticket replies, much like canned responses.
- Consistent Customer Answers – Common questions get quick, accurate replies, which supports a better customer experience.
Who Is It For
It suits WordPress sites that run a SupportCandy helpdesk and already keep FAQ content in a FAQ plugin, especially teams handling a large number of support tickets. Support agents on those teams are the main users, since the add-on lets them reach FAQ material while working on replies.
