Easy Digital Downloads Fraud Monitor

Fraud Monitor is an extension for Easy Digital Downloads stores that adds monitoring to the checkout process. Every purchase is run through a series of checks, and anything suspicious is automatically flagged for further review. Store managers can then review flagged orders and decide whether to release the receipt and download links or reverse the payment.

Key Features

• Automatic purchase checks – Each time a customer buys something, the purchase details are run through a series of checks and flagged automatically if anything looks suspicious.
• Email notifications – When an order is flagged, an email can be sent automatically to the site admin or to the customer to ask for information needed to verify the purchase.
• Release after review – Once a manager has reviewed a flagged purchase, the receipt and download links can be released to the customer.
• Reverse fraudulent payments – If a purchase turns out to be fraudulent, you can reverse the payment from the plugin to avoid chargebacks and fraud penalties.
• Email pattern checks – Payments are moderated when the email address used matches patterns commonly seen in fraud.
• Unusual order detection – Purchases with an unusually high total, an unusually high number of items, or product combinations a typical customer would not buy can be flagged.
• Download-time checks – A payment can also be flagged during download when the request comes from a high-fraud country or from a different country than the purchase within 24 hours.

Who Is It For

This extension is for owners of Easy Digital Downloads stores who sell digital products and want suspicious orders caught before downloads are handed out. It suits store managers who prefer to review flagged purchases manually and act on them rather than let fraud run unchecked.