WooCommerce Returns and Warranty Requests

WooCommerce Returns and Warranty Requests is a WooCommerce plugin for handling the RMA process. It lets you attach warranty terms to products and variations, and customers can request returns, exchanges, or warranty claims from their account. All requests are processed from a single view in the store administration.

Key Features

• Single admin view – Every RMA, warranty, and return request is handled from one screen in the store administration.
• Product warranty terms – You can set warranty expiration periods for limited warranties on your products.
• Automated status emails – Emails are sent automatically whenever a return request changes status.
• Extended warranties – Free or paid extended warranties can be maintained for products and their variations.
• Custom warranty statuses – You can create your own warranty statuses and manage the statuses of all return requests.
• Custom RMA codes – The length and format of the RMA code customers use can be customized.
• Customer account requests – Customers can request product images and track returns to and from them inside their account.
• Warranties on variations – Warranties can be assigned directly to a product or a variation from the edit product screens.

Who Is It For

This plugin is for WooCommerce store owners who need to manage returns, exchanges, and warranty claims in one place. It suits shops that want to define warranty terms on products and variations and let customers submit and follow requests from their account.