Support Board – Chat And Help Desk

Support Board is a WordPress plugin that combines live chat and a help desk. It includes an AI-powered chatbot, a ticketing system, multi-channel messaging, agent management, and knowledge base integration.

Version3.9.1
Last UpdatedSeptember 24, 2026
TypeWordPress Plugin
LicenseGPL v2 or later
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100% GPL · Original files · Unlimited sites

  • Original, unmodified files — delivered exactly as distributed by the developer
  • GPL licensed — use it on unlimited websites, personal or client
  • Free updates — new versions appear here as soon as they are released
  • Verified downloads — every file is integrity-checked (SHA-256) before release

Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.

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Description

Support Board is a WordPress plugin for live chat and help desk support. It brings together an AI-powered chatbot, a ticketing system, and multi-channel messaging in one tool. It also covers agent management and knowledge base integration for customer support.

Key Features

  • AI-Powered Chatbot – An AI-powered chatbot can handle parts of the conversation with customers.
  • Ticketing System – Customer requests can be handled as tickets rather than only as live chat sessions.
  • Multi-Channel Messaging – Messages can reach the help desk through more than one channel.
  • Agent Management – Support agents can be organized and managed inside the plugin.
  • Knowledge Base Integration – A knowledge base can be connected to support the help desk workflow.

Who Is It For

This plugin is aimed at businesses and support teams that run their customer service on WordPress. It suits those who want live chat, tickets, and messaging handled from one help desk tool.