$4.99 Free for Members
The Gravity Forms Help Scout Add-On turns WordPress form submissions into Help Scout conversations, automatically assigned to the right mailbox and team member.
| Version | 2.4.0.2 |
|---|---|
| Last Updated | December 7, 2025 |
| Type | WordPress Plugin |
| License | GPL v2 or later |
| Live Demo | View demo → |
100% GPL · Original files · Unlimited sites
- Original, unmodified files — delivered exactly as distributed by the developer
- GPL licensed — use it on unlimited websites, personal or client
- Free updates — new versions appear here as soon as they are released
- Verified downloads — every file is integrity-checked (SHA-256) before release
Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.
Secure checkout with PayPal · GPL licensed · Instant download
Description
This plugin connects your WordPress forms to the Help Scout help desk platform. Each submission becomes a Help Scout conversation, routed to a mailbox and team member, so customer inquiries can be handled from Help Scout.
Key Features
- Mailbox routing – You choose which Help Scout mailbox receives the conversations created by your forms.
- Team member assignment – New tickets can be assigned automatically to a specific team member.
- Ticket tags – Tags can be added to tickets so they are easier to filter and organize.
- Merge tag content – Ticket subject and message body can be built from form data using merge tags.
- File attachments – Files uploaded through the form can be included with the Help Scout conversation.
- Conditional ticket creation – Gravity Forms conditional logic controls when a submission generates a Help Scout ticket.
Who Is It For
This add-on is for WordPress site owners and support teams that already use Gravity Forms and Help Scout. It suits small teams and growing operations that want form submissions to become organized support tickets.
