SupportCandy Print Ticket

SupportCandy Print Ticket adds print and PDF export for individual SupportCandy tickets, with customizable header, body, and footer templates and macro placeholders.

Version3.1.7
Last UpdatedSeptember 27, 2026
TypeWordPress Plugin
LicenseGPL v2 or later
Live DemoView demo →

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100% GPL · Original files · Unlimited sites

  • Original, unmodified files — delivered exactly as distributed by the developer
  • GPL licensed — use it on unlimited websites, personal or client
  • Free updates — new versions appear here as soon as they are released
  • Verified downloads — every file is integrity-checked (SHA-256) before release

Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.

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Description

SupportCandy Print Ticket is an add-on for SupportCandy that lets you generate and download PDF printouts of individual tickets. You can customize the header, body, and footer of the print template and insert ticket details dynamically using macros. The plugin also lets you control whether customers can print tickets and whether a print button appears on the thank-you page.

Key Features

  • PDF Ticket Printouts – Individual tickets can be generated and downloaded as PDF files for offline storage or sharing.
  • Customer Print Toggle – You can turn the print functionality on or off for customers.
  • Thank You Page Button – An optional print button can be shown on the thank-you page so customers can print right after submitting.
  • Header and Footer Templates – The header and footer of the print page can be customized to match your branding.
  • Body Template Customization – The main body of the printed ticket can be tailored with your own template.
  • Macro Placeholders – Placeholders can be used in the header, body, and footer to insert ticket information dynamically.

Who Is It For

This add-on is for businesses and support teams already using SupportCandy that need physical or PDF records of support interactions, such as for audits, training, or customer reference. It also suits teams that want customers to print their own tickets after submission.