YITH WooCommerce Pending Order Survey Premium
$4.99 Free for Members
YITH WooCommerce Pending Order Survey automatically emails customers whose orders are still pending to ask why they did not complete the purchase, and can include a coupon or a link to retry payment.
| Version | 1.31.0 |
|---|---|
| Last Updated | February 26, 2024 |
| Type | WordPress Plugin |
| License | GPL v2 or later |
| Live Demo | View demo → |
100% GPL · Original files · Unlimited sites
- Original, unmodified files — delivered exactly as distributed by the developer
- GPL licensed — use it on unlimited websites, personal or client
- Free updates — new versions appear here as soon as they are released
- Verified downloads — every file is integrity-checked (SHA-256) before release
Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.
Secure checkout with PayPal · GPL licensed · Instant download
Description
YITH WooCommerce Pending Order Survey is a WooCommerce plugin that sends automatic survey emails to shoppers who left an order in pending status. You can build one or more surveys, add a coupon code or a repurchase link to the email, and review the answers collected. It also reports on orders recovered through the repurchase link.
Key Features
- Automatic survey emails – The plugin sends survey emails on its own to customers whose orders are still pending, asking them for the reason.
- Multiple surveys – You can set up more than one survey and send it to shoppers with pending orders.
- Scheduled email sequence – A series of survey emails can be scheduled, with a chosen interval before each message goes out.
- Coupon in email – You can attach a discount coupon code to the survey email to encourage a reply or a purchase.
- Repurchase link – The email body can hold a link that lets the customer try the payment again.
- Thank-you email – Once an order is completed, the plugin can send a thank-you email to the customer who answered the survey.
- View survey answers – Answers submitted for each survey question can be read in the dashboard, including open questions.
- CSV export – Collected questions and answers can be exported as a CSV file for further processing.
Who Is It For
This plugin is for WooCommerce store owners who want to find out why shoppers leave orders pending and try to win those sales back. It suits shops that already use WooCommerce and want feedback on their checkout process, plus a way to follow up with customers who did not finish buying.
