WooCommerce Product Support

WooCommerce Product Support lets customers submit support requests tied to the products they bought, organizing tickets by product and order inside WooCommerce.

Version2.0.2
Last UpdatedOctober 14, 2015
TypeWordPress Plugin
LicenseGPL v2 or later
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100% GPL · Original files · Unlimited sites

  • Original, unmodified files — delivered exactly as distributed by the developer
  • GPL licensed — use it on unlimited websites, personal or client
  • Free updates — new versions appear here as soon as they are released
  • Verified downloads — every file is integrity-checked (SHA-256) before release

Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.

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Description

WooCommerce Product Support is a WooCommerce plugin that gives customers a way to send in support requests connected to specific products they have purchased. It builds a ticket system inside WooCommerce, so support conversations are grouped by product and by order. This keeps customer service work organized around what was actually bought.

Key Features

  • Product-linked support requests – Customers can open a support request that is attached to a particular product they purchased, so the request carries that context.
  • Tickets inside WooCommerce – Support is handled as tickets within WooCommerce rather than through a separate outside system.
  • Organized by product and order – Support interactions are grouped by the product and the order they relate to, which keeps requests easier to follow.
  • Streamlined service workflow – Because requests arrive tied to products and orders, the plugin is intended to make customer service workflows smoother.

Who Is It For

This plugin is for WooCommerce store owners and their support staff who handle customer questions about purchased products and want those requests tracked inside WooCommerce, organized by product and order.