WooCommerce Help Scout
$4.99 Free for Members
Connect your WooCommerce store to a Help Scout mailbox so customers can request order help and receive replies. Customers can view and reply to conversations from My Account.
| Version | 4.0.7 |
|---|---|
| Last Updated | July 27, 2026 |
| Type | WordPress Plugin |
| License | GPL v2 or later |
| Live Demo | View demo → |
100% GPL · Original files · Unlimited sites
- Original, unmodified files — delivered exactly as distributed by the developer
- GPL licensed — use it on unlimited websites, personal or client
- Free updates — new versions appear here as soon as they are released
- Verified downloads — every file is integrity-checked (SHA-256) before release
Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.
Secure checkout with PayPal · GPL licensed · Instant download
Description
This plugin links a WooCommerce store with a Help Scout mailbox, letting customers ask for assistance with their orders and get answers. It also gives customers a place in My Account to follow and reply to their support conversations. A Help Scout subscription is required separately.
Key Features
- Help Scout form shortcode – Place a Help Scout contact form anywhere on the site with the [wc_help_scout_form] shortcode, and style it with CSS.
- Contact from order – While viewing an order in WooCommerce, you can use a form on the order screen to message the customer through Help Scout.
- Conversations in My Account – A field added to the My Account page lets customers read their support conversations and write replies.
- Comments into tickets – You can answer a customer's blog comment and turn that exchange into a ticket inside Help Scout.
- One mailbox only – Only a single Help Scout mailbox ID can be configured, and it should not be changed after it is set.
Who Is It For
Store owners running a WooCommerce shop who already use or plan to use Help Scout for customer support and want order-related conversations handled in one place. It suits shops that want customers to reach support from the order screen, a site form, or their account page.
