WooCommerce Twilio SMS Notifications

WooCommerce Twilio SMS Notifications sends automated text messages to customers when their order status changes and alerts store admins when a new order comes in, using the Twilio API.

Version1.19.4
Last UpdatedJune 18, 2026
TypeWordPress Plugin
LicenseGPL v2 or later
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100% GPL · Original files · Unlimited sites

  • Original, unmodified files — delivered exactly as distributed by the developer
  • GPL licensed — use it on unlimited websites, personal or client
  • Free updates — new versions appear here as soon as they are released
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Distributed under the GNU General Public License. Not affiliated with the original developer; official support, license keys and developer-hosted services (such as one-click updates) are available only from the developer.

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Description

This WooCommerce plugin connects your store to Twilio so order updates can go out as SMS instead of email. Customers can opt in during checkout, and messages are triggered by the order status changes you choose. Store admins can also receive a text when a new order is placed.

Key Features

  • Order status SMS – Customers who opted in get a text message whenever their order moves to a status you have selected.
  • New order admin alerts – The store owner can be notified by SMS as soon as a customer places a new order.
  • Checkout opt-in checkbox – A checkbox added to checkout lets shoppers agree to receive text message updates about their order.
  • Customizable message templates – You control the wording of each text and can pull in order details such as store name, order ID, amount and status.
  • Custom status support – Messages can also be sent for custom order statuses, for example a shipped status you created yourself.
  • Manual SMS from order – You can send a text to a customer straight from the Edit Order screen, with a character count to keep within the 160 character limit.
  • SMS log in order notes – Each order's notes show which messages were sent, their status, and any errors for troubleshooting.
  • Test messages – A test tool on the Twilio settings page shows what a customer would see before you go live.

Who Is It For

This plugin is for WooCommerce store owners who want to keep buyers informed about order progress through text messages rather than email alone. It suits shops that already use or are willing to open a Twilio account, since the extension relies on Twilio to deliver messages.